Choose the right product type

  • Activity: a standard scheduled experience.
  • Session pass: time-based entry with session variations.
  • Party bundle: a packaged event with included products.
  • Voucher pack: prepaid redemptions.
  • Membership: recurring or fixed-term access.
  • Gift card: stored value for future purchases.

Build the activity

  1. 1

    Open Catalog → Activities and select Create.

  2. 2

    Add a clear customer-facing name, description, image, and category.

  3. 3

    Configure duration, capacity, eligible zones, price, taxes, and refund rules.

  4. 4

    Add required waivers, forms, extras, or inventory items.

  5. 5

    Save the activity, then create its sessions in Session Planner.

Publish and verify

Preview the customer booking portal, search the intended date, and complete a test booking. If the activity is missing, check its status, schedule, sales window, zone capacity, and portal assignment.

Publishing checklist

An activity is sellable only when the product, schedule, capacity, and booking portal are all active.