Choose a sending subdomain

Use a subdomain such as email.example.com instead of the root domain used by your main website. This separates marketing reputation from normal business mail while keeping your brand recognizable.

One-time setup

Your organization configures the domain once. Movira then uses the verified domain for approved senders in that workspace.

Copy the DNS records

  1. 1

    Open CRM → Settings → Email Setting → Dedicated Domain and add your sending subdomain.

  2. 2

    Open DNS records and copy each record type, Host / Name, and Required value / Target into your DNS provider.

  3. 3

    Movira shows a copy-ready Host / Name and the full DNS name for reference. Use the copy-ready value unless your provider explicitly asks for the full name.

  4. 4

    Keep CNAME and mail records set to DNS only; disable proxying, masking, or flattening for these records.

  5. 5

    Save every record and wait for DNS propagation.

What the records mean

  • SPF authorizes the sending service for the domain.
  • DKIM records verify the message signature.
  • MAIL FROM records route bounces and align the return path.
  • DMARC tells receiving providers how to evaluate domain alignment and where aggregate reports go.

Verify the setup

  1. 1

    Return to the DNS records dialog and choose Verify records.

  2. 2

    Review each record status instead of relying only on the overall badge.

  3. 3

    If every row is OK but the overall status is still pending, allow time for the sending provider to finish domain verification and check again.

  4. 4

    After the domain becomes verified, review Domain Warmup before sending a large campaign.

DNS changes are not instant

Propagation time depends on the DNS provider and existing TTL. Repeatedly deleting and recreating correct records usually delays troubleshooting.